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Case Study — Neurological Health Technology
[ B2Y Logo ]

One platform for
your neurological health

Bee2Y came with clinical expertise and a clear problem. There was no single platform where someone concerned about their neurological health could assess, book, pay, and manage everything in one place. We built it.

Client
Bee2Y
Product
Back to You (B2Y)
Industry
Neurological Health
Status
Beta

A team of established clinicians. No digital front door.

The team behind B2Y are not first-time founders. They are established doctors with clinically developed diagnostic capabilities for neurological health that are among the first of their kind in India. They had the clinical expertise. They had the services. What they did not have was a platform that brought it all together for the patient.

Someone concerned about their neurological health had no single place to go. No structured way to assess their risk, understand what services were right for them, book those services, pay, and receive their results. B2Y was built to be exactly that.

From concern to clarity in one place.

🧠
AI Risk Assessment
Answer guided questions. Receive a personalised neurological risk score.
📋
Service Recommendations
The platform recommends relevant services based on the individual risk profile.
📅
Book and Pay
Book consultations, blood tests, MRI and more. Pay directly on the platform.
🔬
Services Delivered
Vendors, labs, and doctors fulfil the services through their own dashboard.
📊
Reports and Results
Receive reports, test results, and consultation notes in one place.

Three dashboards. One ecosystem.

B2Y is not a single-user product. It is a full platform connecting patients, clinical vendors, and the Bee2Y team in one cohesive system.

👤
User Dashboard
The Patient Experience
  • AI-powered neurological risk assessment
  • Personalised service recommendations
  • Book consultations, blood tests, MRI and more
  • Payments handled in platform
  • View reports and test results
  • Track all deliverables in one place
  • Full WhatsApp bot parity
🏥
Vendor Dashboard
Doctors, Labs and Diagnostics
  • Receive and manage incoming bookings
  • Upload test results and reports
  • Manage availability and service listings
  • Communicate with patients on platform
  • Track payments and settlement
⚙️
Admin Dashboard
Full Platform Control
  • Manage users and vendors
  • Oversee all bookings and transactions
  • Configure risk assessment and recommendations
  • Platform analytics and reporting
  • Content and service management
WhatsApp Bot

The full platform.
Inside WhatsApp.

Onboarding new users to a health platform is hard. Getting someone to download an app, create an account, and navigate a new interface is friction that kills conversion. The B2Y WhatsApp bot removes all of that.

Every single thing a user can do in the dashboard, they can do through WhatsApp. On a channel they already use every day.

Complete the AI risk assessment
Receive personalised recommendations
Book and pay for services
View reports and results
Get reminders and updates
🧠
B2Y Health
Online
Hi! Welcome to B2Y. I can help you assess your neurological health and find the right services for you. Ready to begin?
10:02
Yes, let's start
10:03
Based on your responses, your risk score is moderate. I recommend a neurological consultation and a blood panel. Want to book now?
10:08
Yes please
10:08
Booked for Thursday 11am. Payment link sent. Your report will appear here once complete.
10:09

Built from the ground up. Everything.

Same commitment as every Digitea engagement. We came in at the very start and owned every layer.

01
🧭
Initial Consulting
Translated clinical expertise into a product vision. Defined the platform architecture, the user flows, and what needed to be built before any development began.
02
🔬
Product Research
Researched how people with neurological health concerns actually navigate the healthcare system and what friction points stopped them from seeking help early.
03
🗺
Product Roadmap
Built a phased roadmap covering the user platform, vendor portal, admin dashboard, WhatsApp bot, and AI assessment engine in a logical build sequence.
04
⚙️
Tech Selection and Infrastructure
Selected the stack and set up cloud infrastructure capable of handling sensitive health data securely across a multi-stakeholder platform.
05
👥
Team Assembly
Assembled and led the full engineering and product team across the platform build, WhatsApp bot, and AI risk engine development.
06
🎨
UI and UX Design
Designed three distinct dashboards for users, vendors, and admins. Each built for its specific context, unified under one visual language.
07
Branding and Identity
B2Y brand identity built by Digitea's marketing team. Warm and approachable for a health audience without losing clinical credibility.
08
💻
Full Stack Development
Built the entire platform including AI risk assessment, three dashboards, payments, report delivery, and a fully featured WhatsApp bot with complete user dashboard parity.
09
🗣
User Interviews and Testing
Conducted user interviews and testing sessions to validate the risk assessment flow, booking experience, and WhatsApp bot behaviour before beta launch.
10
🚀
Deployment and Beta
Deployed the platform and supporting infrastructure. Currently live in beta with real users moving through the full assessment to delivery journey.
AI Risk Assessment WhatsApp Bot User Dashboard Vendor Dashboard Admin Dashboard Payments Report Delivery Cloud Infrastructure Microservices
3
Dashboards
Full
WhatsApp Parity
AI
Risk Engine
E2E
From Idea to Beta
First
of Its Kind in India

Interface screenshots

🏠
[ User Dashboard — Home ]
🧠
[ Risk Assessment Flow ]
📅
[ Booking Screen ]
🏥
[ Vendor Dashboard ]
⚙️
[ Admin Dashboard ]
📊
[ Reports and Results View ]
[ Photo ]
Ram Bishnoi
Director — B2Y
[ Logo ]
Digitea took our concept and turned it into a fully working product, end to end. Vaarun brought clarity to the idea and the team actually built it. The platform handles everything from risk assessment to bookings to payments and it all works seamlessly. That combination of thinking and execution is hard to find.
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